Client Servicing Expert

Job Type:
Full Time
Location:
Trichy

Wish to work in a collaborative environment where opportunities are offered, skills are stretched and excellence is rewarded, you might be the right one for our team!

Client Servicing Role Responsibilities:

  • Manage client queries via calls, emails and messages effectively.
  • Ensure seamless client appointments and smooth scheduling.
  • Provide accurate information, addressing client needs promptly.
  • Collaborate with internal teams for utmost client satisfaction.
  • Skillfully handle feedback, maintaining strong client relationships.
  • Support admin tasks like data entry, filing, and documentation.
  • Assist in organising company events and workshops.
  • Conduct payment follow-ups, ensuring timely transactions.
  • Maintain effective communication with clients via WhatsApp.
  • Uphold high professionalism following company policies.

Requirements:

  • Minimum 1 year in client servicing or front office roles.
  • Effective communication and interpersonal skills.
  • Strong organisational abilities with keen attention to detail.
  • Excel in multitasking within a dynamic environment.
  • Positive, proactive team player with a customer-centric approach.

Job Application